Welcome to Patel Travel’s Booking Policy page. Our commitment is to make your travel experience transparent, convenient, and stress-free. Please take a moment to familiarise yourself with our booking policies outlined below.
Booking process
To book with Patel Travel, use our online platform, connect with our dedicated sales team, or visit our London office in person. All bookings are confirmed upon receipt of payment and are subject to availability.
Payment
We accept various secure payment methods, including credit/debit cards and bank transfers. Payment amounts and schedules vary based on the booked service; refer to your confirmation details for specifics.
Booking changes and cancellations
Need to modify or cancel your booking? Reach out to our customer support team promptly. Changes and cancellations may incur fees per the terms of the service provider.
Refunds
Refunds, if applicable, adhere to the service provider’s policy and may require processing time. Airline refunds typically take up to 30 working days after ticket cancellation.
Travel documents
Travellers are responsible for necessary documents like passports, visas, and travel insurance as required by their destination and service provider.
Travel insurance
We strongly advise travellers to invest in comprehensive travel insurance, safeguarding against unforeseen events.
Privacy and data security
Your privacy matters. See our Privacy Policy for details on how we handle your personal information.
Contact us
Have questions? Reach out to our team at sales@pateltravel.co.uk or call us at 0207 112 9083. We’re here to assist you.
By booking with Patel Travel, you acknowledge and agree to adhere to these policies. We recommend reviewing them before making a reservation, ensuring a seamless and enjoyable travel adventure.